Frequently asked questions

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General information

A typical website design project takes around two weeks to complete. This includes a fully responsive, modern design. We also provide one month of free SEO as a bonus to help boost your visibility.

Yes! We proudly work with clients both inside and outside Somalia. Whether you're based locally or internationally, we can fully manage your digital needs remotely.

Absolutely. We offer continued support and maintenance, including website updates and ongoing social media management, depending on the service agreement.

Our Social Media Marketing (SMM) is offered as a monthly service. We create content, run ads, manage your pages, and monitor performance continuously throughout each month.

Yes. While we offer standard packages, we also provide custom solutions based on your specific business goals and project requirements.

Pricing & payments

Yes, we offer pre-defined service packages for Web Design, Social Media Marketing, SEO, and Branding. We also create custom packages tailored to your project needs.

We accept payments through trusted Somali financial services:

  • Salam Somali Bank

  • IBS Bank

  • Hormuud

  • Somtel

  • Premier Wallet

Yes, we typically require a 75% deposit before starting the project, with the balance paid upon completion or based on a milestone agreement.

As a service-based agency, refunds are not typically offered once work has begun. However, we always aim to ensure client satisfaction and resolve any concerns promptly.

No. All costs are clearly communicated upfront. If your project requires any additional services, we will always notify you and get your approval first.